Google’s Smart Reply: Convenience Over Connection

Gmail offers users canned responses to emails, based on AI interpretations of the contents and the user’s typical writing style. This convenience, unknown to the recipient, comes at a social cost.

By Samantha Maxwell | December 20, 2017 | Artificial Intelligence, Automation, Ethics, Relationships, Society | Automation, Communication, Connection, Connectivity, Convenience, Conversation, Email, Friendship, Gmail, Google, Love, relationships, Smart Reply, Social Interaction, Speed

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